I got shouted at because I asked for help
Struggling through the nuances of being a beginner, nothing is more difficult than balancing realities and expectations. You are from one of the best universities, and in one of the best consulting companies to date.
Yet, you do not know. How is that possible?
The entire ecosystem is to be questioned, not just you.
I mean, come on, you just passed out of college, how can you really know?
But but but, do you remember that guy in your class who knew everything, don’t you? HOW?
People expect only the very best. Don’t settle for sub-par. Drawing from personal experience, I was not able to solve an issue in package installation on a cloud-computing service As a noobie to the consulting business, and client services itself, I was prompted to do what every engineer has been asked to do.
Always ask somebody who knows for help, rather than somebody who will figure it out eventually.
I walked up to somebody who “claimed” that he had been working on PySpark (a fancy data-science language) for three years within the organization and claimed that he was an expert. I was hopeful and excited to meet this expert. I ended up meeting him face to face, and I had the best intention when I tried my level best to give him context, before proceeding to ask him the real question. He seemed completely ignorant. He seemed like a smart guy, but he did not make eye-contact and kept staring at the table, constantly asking:
WHAT DO YOU REALLY WANT?
I tried, I tried my level best to get across what I really meant to ask.
I came back really disappointed on meeting such a rude soul that I was sure that I would be apprehensive in life to ever ask a question. Then again, was it me or him? Was it his headspace or mine? It made me uncomfortable.
If you have read a few of my other articles here, you would know that I can not absolutely sleep peacefully when there is something bothering me. I pondered over it, tried to understand it so deeply that I have deciphered my thoughts in terms of what are the best practices one should follow when asking for help from another individual/ expert:
1. WHAT DO YOU REALLY WANT?
This might be a very rude way to put this across to somebody who is trying to ask for help. But, if you have a question, ask Google first. Is it really that difficult to comprehend? Every question that you have can be answered by Google.
Don’t waste my time as a consultant. People are not here to solve your problems. They are here to tell you HOW you can solve your problems.
That’s the problem with theory in problem-solving is that you end up asking more basic questions than you had anticipated. It is better to build the foundation before you ask advice on how you can perfect the building. If you have put the work in, then all of the questions that you have will make sense to all of the stakeholders, irrespective of your great or lacklustre performance as an effective communicator.
2. Asking an expert at times is the equivalent of the elevator pitch.
What? Like, Anish, what on earth are you trying to say? Do you know what an elevator pitch is? Basically, you have to explain your issue and ask the golden question in a period of 30 seconds to 1 minute. If not, you lose.
“Experts” as we know them, have extremely fragile egos. A lot of them have a solid understanding and knowledge on various topics that can be great for you, but boring to them. Have you noticed that person who has been in the organization so long that they are not really contributing anything worthwhile? They’re probably the experts. ;)
Be patient and learn to drive value from people based on what they know, not what you want.
3. Nobody likes you or wants to help you. I’m lying.
When we approach someone asking for help, we are quite selfish in terms of positioning our mentality. Having grown up in a world where our mental state is negative by default, we are led to believe that negativity and judgement are the foundations of the world - corporate, startup or otherwise.
Your worth in people’s heads is a function of your own thoughts.
Do you like helping people and watching them succeed?
No matter who you are as a person, you are always glad to see another human happy and even happier if they attribute their success to you. My theory is that everybody is happy to help as long as there is impending success incoming.
The true winners are the ones who put themselves on the line for success even though failure is the predicted path.
Honestly, it does not matter as much if somebody wants to help you or not. If they value their self-worth in the organization as an expert, then they're kind of bound to help you whether they like it or not. If they are not enjoying it, well, simply reach out to their boss to help give them some motivation. :)
4. Excuses are excuses. A winner gets the task done.
Respectfully, I’m sorry that everything in your life is falling apart. Surprisingly (for you), everyone is going through tremendous difficulty every day and pain is no longer a surprise to the millennial generation.
There is more pain among us than pleasure.
Failures are aplenty, but, you only notice success.
Why is that? We recognize, try and help the individuals that have potential. They seem special? We all have that feeling in us - guilt, for the failures in life that could have been potential successes. Why does it affect us so much?
Why do we recognize and remember failures more in our deepest thoughts when happiness so rarely come to mind?
We see failure in ourselves. We also recognize the underlying success.
That makes it worse
Don’t be scared to be shouted at. It’s a part of becoming the best faster. Nobody has ever gotten to the top without recognizing the value of being rock-bottom. Go ask your parents.
Hey hey hey! I had a wonderful time opinionating as a budding consultant. The path to world-class is never going to be easy, but being up there is going to be great! Find me here on LinkedIn and Medium. Do follow me and hit the clap button if you had fun, I’d appreciate it! I’m also a dope food reviewer with over 10 million views, so follow me here.